A chaperone is an objective witness who serves to verify what is said and done in the clinical setting. This course is designed to provide the knowledge and skills necessary for one to serve as an effective chaperone, a valued member of the healthcare team.
Many chaperones are provided during patient appointments by medical offices on a voluntary, as-needed basis. By contrast, others are mandated by a regulatory (licensing) board, institution, or other credentialing or oversight entity, to chaperone a particular healthcare professional. By definition, this latter type of chaperone is expected to function to a higher standard of accountability than voluntary, as-needed chaperones. Although this course is appropriate for either type of chaperone, the content will spell out when certain aspects pertain to mandated chaperones only.
This course addresses issues such as:
- Clarifying the role of a chaperone and the role of the healthcare professional being chaperoned
- Communicating professionally and appropriately
- Maintaining neutrality and objectivity
- Establishing professional boundaries in the workplace
- Documenting and reporting requirements
- Navigating uncomfortable interactions and situations with patients and with the healthcare professional being chaperoned
The purpose of this course is to
- Fulfill regulator, employer, or professional school mandates for medical chaperone training
- Inform medical chaperones on the requirements and expectations of their role
- Improve communication between patients, chaperones, and the healthcare professionals they are chaperoning
- Guide chaperones in maintaining their professionalism, objectivity, and neutrality in the workplace